- A list of devices available to add to your My Cloud app will be displayed.
- If this is the first time installing or using the application, you will need to log into your M圜 account.
- Download the My Cloud mobile application from your smart devices app store.
- The My Cloud mobile application is available for both iOS and Android. How To Access & Share Files From The My Cloud Mobile Apps
- How to Access & share your files from My.
- You can now drag and drop files into (and from) the Public folder using Finder.
- If presented with an authorization page, enter your Username and Password or select Guest and click Connect to display the Public share.
- In a Finder window, Click the My Cloud device under the shared items in the side bar.
- Click the Windows icon and click Network, or Start > Computer > Network.
- You can now drag and drop files into (and from) the Public folder using Windows Explorer
- Double-click the My Cloud device and locate the device’s Public folder.
- In short, SmartWare does not implement encryption on any drive, not even on WD's encrypted models, and SmartWare passwords are only available on WD's encrypted drives.Once you've physically connected your My Cloud device, use the following steps to access the Public folder. In other words, the host sends unencrypted data to the drive via USB, and the bridge firmware then encrypts it and writes it to the drive. Instead the USB-SATA bridge firmware transparently handles the hardware based encryption, not the SmartWare software. SmartWare would know how to set this password and to set up a password challenge, but it would rely on WD's vendor specific bridge firmware to do it.Īs for encryption, WD's drives are not themselves encrypted, at least not like FDE or SED drives. This key is used for encryption and for storing the password (in a very secure way) and is backed up in the drive's own firmware. Instead the bridge firmware reserves a small area at the end of the drive for a "key sector" or "magic sector". WD SmartWare Software User Manual Version 2.4.x:ĪIUI the SmartWare password is not a standard ATA password.
I wasn't aware of the Pro version.Īccording to the manual, "password protection is not available on non-WD drives and unencrypted WD drives".
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